1. Home
  2. FAQ
FAQ

88com FAQ —
All your questions answered, right here

If a question comes up while using 88com, this page has you covered. From opening an account to deposits, withdrawals, bonuses, and games — you'll find clear answers to everything here.

50+ FAQs
6 Categories
24/7 Support
❓

Can't find what you're looking for?

Our support team is always ready.

Register

What would you like to know?

Browse the sections below to find answers to your questions

Account & Registration

Find answers here for everything related to creating an account, logging in, resetting your password, and updating your profile on 88com.

Deposits & Withdrawals

Learn about depositing and withdrawing funds via mobile banking, e-wallets, or bank transfer.

Bonuses & Promotions

This section covers everything about welcome bonuses, daily bonuses, cashback, and VIP rewards.

Games & Betting

Visit this section for tips and guidelines on using Live Casino, slots, Sports Betting, and the game lobby.

Security & Verification

Find answers here to all your questions about account security, identity verification (KYC), and two-factor authentication.

Customer Support

Learn how to reach the 88com support team, our availability, and how we handle issues.

88com FAQ — Detailed Questions & Answers

88com is a trusted name for millions of players across Bangladesh. Every day, both new and existing members come to us with questions. On this FAQ page, we've compiled the most frequently asked questions in one place. We hope you find the answers you're looking for quickly and easily.

Whether you're joining 88com for the first time, playing games, making a deposit, or claiming a bonus — check the sections below for guidance at every step. If you still can't find what you need, our 24/7 support team is always here to help.

1 Account & Registration

Opening an account on 88com is quick and easy. Go to the registration page and enter your name, mobile number or email, and a strong password. Then verify your identity using the OTP sent to your mobile. The whole process takes under 5 minutes. You'll also receive a welcome bonus as soon as you register.

No. Under 88com's policy, each person is allowed only one account. Attempting to open multiple accounts may result in all accounts being closed and any accumulated bonuses being forfeited. This rule is strictly enforced to maintain a fair and secure gaming environment.

On the login page, click "Forgot Password?" Enter your registered email or mobile number and an OTP will be sent to you. Use that code to set a new password. The whole process takes just 2-3 minutes and is completely secure.

Yes, after logging in you can update your name, email, phone number, and password from Profile Settings. Some details, such as your date of birth, may require identity verification to change. A confirmation message will be sent to your email or mobile after any update.

2 Deposits & Withdrawals

After logging in, go to the "Deposit" option. Choose your preferred method — mobile banking, e-wallet, or bank transfer. Enter the amount and follow the on-screen instructions. Funds are usually credited to your account within a few minutes.

The minimum deposit on 88com varies by payment method. Generally, you can start depositing from as little as 500 BDT via mobile banking. Visit the payment page for details on maximum limits.

Withdrawal requests are typically processed within 24 hours. For mobile banking, funds often arrive within just a few hours. Note that identity verification may be required before your first withdrawal — once completed, subsequent withdrawals will be processed faster.

88com does not charge any fees on deposits. However, your mobile banking provider or bank may apply their own transaction fees. This depends entirely on your chosen payment method. Please check the terms of your preferred payment method for details.

3 Bonuses & Promotions

A welcome bonus is automatically credited on your first deposit after registration. The bonus amount and terms are detailed on the promotions page. To receive the bonus, your first deposit must be completed within the specified timeframe.

No, bonus funds cannot be withdrawn directly. Each bonus comes with a specific wagering requirement — meaning you need to place a certain amount in bets using the bonus before it converts to real money and becomes withdrawable. Full terms and conditions are available on the Terms & Conditions page.

Yes, 88com VIP members receive exclusive bonuses, higher cashback, and special reload offers that are not available to regular members. The higher your VIP level, the greater the benefits. Visit our VIP page to learn more.

4 Games & Betting

88com offers Live Casino, slots, Sports Betting, virtual games, and a game lobby. In Live Casino, you can play blackjack, baccarat, and roulette with real dealers. The slots section features hundreds of exciting titles. All together, it's a huge world of gaming waiting for you.

Yes, nearly all games on 88com are available on mobile. Our platform is fully mobile-optimized, and downloading the app gives you an even smoother gaming experience. It works great on both Android and iOS devices.

Yes, 88com's Live Casino features real dealers who run the games via live video stream. You can watch and join in real time — it feels just like being in an actual casino, from the comfort of your home.

5 Security & Verification

Absolutely. 88com uses full SSL encryption. Your personal information and financial data are stored on secure servers and never shared with any third party. Our cybersecurity team monitors your account around the clock, 24/7.

Identity verification may be required before your first large withdrawal. You'll need to submit a copy of your national ID or passport. This is to ensure the security of your account. Once verified, you won't need to go through the process again.

6 Customer Support

You can reach 88com via live chat, email, or social media. Look for the live chat button at the bottom right of the site. Our support team speaks English and is available 24 hours a day, 7 days a week.

Live chat queries are typically resolved within a few minutes. Email responses are provided within 24 hours. Complex issues may take a little longer, but our team always works to get you a resolution as quickly as possible.

Yes, 88com follows a transparent complaints process. You can submit a complaint directly to the support team, and every case is logged and resolved within a set timeframe. Your feedback matters a great deal to us.

If you can't find your answer on this FAQ page, reach out to our live chat support directly. The 88com team is always here for you.

Quick Links

Register Login Live Casino Casino Slot Games Betting VIP App Download Game Lobby

Helpful Pages

About Us Terms and Conditions Privacy Policy Responsible Gaming

Need Support?

Our English-speaking support team is available 24/7 and ready to assist you.

Online Now

Responsible Gaming

88com is committed to responsible gaming. Participation is open to users aged 18 and above only.

Get Started Now

Did you find your answer?
Start Playing Now!

Join 88com and enjoy thousands of games, exclusive bonuses, and VIP perks. Registration only takes a few minutes.

Register Now Download the App Browse the Game Lobby
বাংলা